Starting with the End in Mind
In today's fast paced, technology charged, competitive world, having a business partner that focuses on achieving your goals and objectives is refreshing - it is also necessary, if you are going to stay ahead of the curve. At Drake - we start every business relationship with the end result being top of mind.

You see, we are in the business of increasing productivity through people, process and technology and we take that role very seriously. We partner with you, and commit to delivering value to your organization through measurable results.

Founded on the Principles of Productivity
Since Drake was founded in Canada in 1951, we have been concentrating on solving business problems. We start by analyzing business needs and pinpointing how Drake can best help to achieve an organization's strategic intent.

Operating in 8 countries around the world, we conduct needs analysis, visioning sessions, and understand business requirements to help improve the productivity of organizations. We can not help solve a problem or apply a solution for your organization until we can accurately understand your needs.

Drake was founded with the core principle that organizations and people are at the highest level of productivity when they are working with the right skills and behaviors, using the best processes and technologies, and staffed at the right time based on work requirements.

We aim to achieve optimum productivity, performance and profit standards through effective use of people.

1. Productivity Objectives
2. Cost Objectives
3. Quality Assurance
4. Key Performance Indicators

• Recruiting
• Testing
• Training
• Measuring
• Motivating, and
• Supervising

Customized Solutions
A formidable part of Drake's strength and leadership lies in our proven ability to diversify business offerings in response to the various needs and requirements of the organizations we work with.

Recognized as a world leader for our expertise in enabling companies to improve their profitability and productivity through Drake Flexible staffing, Permanent recruitment, Training and Development, and Innovative Technologies, Drake's expanded network of services includes specialized divisions to meet diverse marketplace needs.

While Drake is a staffing company, we are much, much more than that.

Our experienced team of professionals with a wide range of industry and functional backgrounds work with you to forge a strong and lasting partnership. At Drake, we view each client and every individual we work with in a unique light and tailor-make productivity programs that work.

• Exceed service expectations
• Ensure client satisfaction
• Be customer-driven
• Be cost-effective

The Drake Difference
At Drake, we approach the world of staffing differently.

Every client partnership we have is based on mutual trust, commitment, and a shared vision for continuous productivity improvement. We encourage organizations to concentrate as we do on measurable results, and are open to unique risk-reward payment methods that reward the achievement of common objectives and results.

While traditional staffing companies may be motivated to increase the number of people supplied to you - we focus on ensuring the workforce matches the workload.

Drake's goal is to decrease the number of flexible staff and increase their productivity.

We use benchmarking and work measurement to increase the output of each flexible worker. Increasing the quality, not the quantity. That's the Drake Difference.

Risks for Clients Looking for Volume Pricing to Meet Staffing Needs
Drake works with clients to determine peak staffing trends and to predict increased needs for staff in order to effectively match workforce with workloads. We ensure that clients receive only the highest quality staff to meet the specific workload demands. Clients are guaranteed the highest value for the dollars spent.

Unlike traditional staffing organizations, our main focus is not to increase the volume of business with clients, but instead to increase productivity.

The Price might be Right, but what about the Cost?
In our opinion - the cheapest short term option always becomes the most expensive long term option. And this results in the most unproductive staff results. By hiring at low prices, there isn't the assessment, training and development investment in the candidate which brings long-term value in productivity and performance. Generally this means that you will have to hire more people to manage the workload, and that you are selecting quantity over quality.

The result? Operations management suffer the consequences in poor overall performance, people are unhappy in their jobs, and it negatively affects bottom-line performance of the organization.

Drake's service to our clients is not simply a matter of filling a vacancy with a candidate, but acquiring a working knowledge of the client's organization. Our goal is to form an enterprise alliance with each client which will last at least as long as our current longest standing client relationship of 56 years.

This alliance will be based on mutual trust, commitment, a shared vision and continuous productivity improvement.

The objective is to differentiate ourselves from the competition in such a manner that we are perceived to not be selling temporary office help, permanent recruitment placement, profiling tools and training, but rather that Drake addresses the issue of productivity improvement through a wide range of technologies and services.

Drake's Business Philosophy
As an organization's Human Resource requirements change, the organization changes. Accordingly, you need to partner with a dynamic organization that can respond swiftly, understanding your culture and climate, and recognize unique business practices. Ideally this partner would share mutual business goals and objectives within this evolving competitive business environment.

Drake prides itself in the knowledge that true, long-term competitive advantages are derived from neatly woven business strategies and not simply products and services.

Drake's commitment is to utilize leading edge technologies; achieve sustainable cost-reduction solutions; and yield year-over-year efficiency gains in terms of service, productivity, quality and accountability.

Drake will identify opportunities within your organization, meet with management teams and utilize our techniques of "Drake Visioning Sessions", productivity evaluation, work measurement, benchmarking, and process mapping to strategically plan how together we can achieve cost efficiencies and productivity goals.

Our strength comes from working closely with our clients to create the necessary level of customization that will produce the productivity gains that other suppliers cannot.

At Drake - it's about measurable results, not just solutions.