PERMANENT / FULL-TIME RECRUITMENT

• Overview
• Benefits of Drake Permanent Recruitment
• Our Process
• Face to Face..
• File search and Advertising
• Interviewing
• Skills Assessment and Personality Profiles
• Reference Checking
• Candidate Selection and Client Interviewing
• Client and Candidate feedback
• Acceptance Confirmed
• After Placement Service
• Guarantee
• Permanent / Fulltime Recruitment Solutions
• Office
• Industrial
• Information Technology
• Contact Center
• Creative Services
• Finance / Banking / Accounting
• Retail
• Personal Selection by Design (PSD)
• Drake Executive
• Why Drake?
• Assessment Techniques
• Experienced Consultants
• Vast Candidate Database
• Total HR Solution
• Value-Added Options
• Re-contacting Hired Applicants
• False Advertising
• Contact Us
• Permanent / Fulltime Recruitment
• Drake Executive

OVERVIEW

Drake's Permanent Recruitment Service responds to the needs of both employers and applicants by helping to place the right person in the right position. Our Permanent / FT division specializes in the effective recruitment of permanent staff for positions ranging from entry-level clerical to senior-level management. Established initially in Canada in 1951, Drake's successes have brought about its expansion into numerous countries around the world, and has gained a reputation for providing quality recruitment services. We have developed a highly advanced system of tools and expertise for recruiting highly qualified people that are well-suited to a client's particular needs and environment. A highly skilled and professional Drake consultant is assigned to provide complete personalized service to our clients. The consultant will quickly and thoroughly understand your hiring needs based on your goals and culture. Drake adds value to the recruitment process. Our consultant's expertise and experience means we offer proven techniques and strategies including proprietary behavioral assessments that ensure the candidates selected possess the qualities that will complement your corporate culture and enhance your bottom line.

BENEFITS OF DRAKE PERMANENT RECRUITMENT

Drake can access a much larger pool of potential applicants than can an individual employer. In addition to advertising expertise and buying power, Drake also has large databases of potential employees representing the best talent in the marketplace. From this large pool, Drake screens all applicants, presenting the employer with a short list of candidates, all of whom are qualified and suitable for the job. This allows an employer to fill a position quickly and efficiently. Because the employer's name does not appear in advertisements and is not divulged to applicants until very late in the screening process, employers also enjoy the advantage of confidentiality. This confidentially ensures that competitors are not alerted to sensitive information about turnover rates and staff changes, and unsuccessful applicants (who may be existing or potential customers) are not left with any negative feelings toward the company. When all the costs of recruitment are taken into account, using Drake can offer employers considerable savings. The employer's staff and executives do not have to divert their time from other important projects to answer calls, read resumes, and interview large numbers of applicants.

OUR PROCESS

Drake Permanent Recruitment services specializes in the effective recruitment of permanent staff for positions ranging from entry-level clerical to senior-level management. Drake services assure you of cost efficiency, speed and convenience. A highly skilled and professional Drake consultant is assigned to provide complete personalized services to our clients. The consultant will quickly and thoroughly understand your hiring needs based on your goals and culture. Drake adds value to the recruitment process. Our consultants' expertise and experiences means we offer proven techniques and strategies including proprietary behavioral assessments that ensure the candidates selected possess the qualities that will complement your corporate culture and enhance your bottom line. All recruitment information received from the client is confidential and is used only upon direct instruction. The following steps outline Drake's standard recruitment and selection process for all permanent applications. All applicants complete these steps in order to pre-qualify and create a match between candidates to client job positions.

Face-to-Face Position Profile
It is our policy to establish a one-to-one, consultative relationship with our clients to work as a team to ensure that all of your specific requirements are met in a cost-effective manner. An initial meeting between a client representative and a Drake consultant will provide a full understanding of the client's operations, the industry, how the vacant position fits into the organization, the position's responsibilities, the direct work environment and the values held by the direct report manager. The benefits of identifying these intangibles are of vital importance to the performance of new employees.

File Search and Advertising
Upon receipt of the job specification from the client, an on-line computerized file search of our candidate banks is performed. Suitable candidate profiles will be extracted and evaluated for placement, and quite often, a same day referral will be made to the client. On occasion, to provide the client with a larger selection of candidates, an advertisement will be placed in the appropriate media. Our consultants are skilled in creating advertisements that immediately attract suitable applicants. All applicants are interviewed by telephone and our consultants will request the resumes of suitable applicants to be forwarded that day for consideration. The resumes will be reviewed by the consultant to identify those applicants who meet the selection criteria of the client. Those selected will be immediately contacted for an interview and assessments with Drake.

Interviewing
Drake uses the most effective method of interviewing, Behavioral Descriptive Interviewing. The basic principle of this interviewing technique is based on the ideal that the best predictor of future behavior is past behavior in similar circumstances. All candidates considered suitable for the client position will be asked the same questions relating to the relevant selection criteria. This will ensure that evaluation of all candidates is based upon the same factors. Only those candidates successful at this stage will be considered for further assessments.

Skills Assessment and Personality Profiles
To provide the client with candidates who best fit the selection criteria, each candidate will complete the appropriate specialized Drake assessments selected by our consultants. The results will be analyzed to contribute to the final candidate recommendations to be made to the client. Some of our assessment tools include:

ADEX ® - a proprietary computer-based assessment tool developed in eight modules to measure specific skills and behaviors.

Kryterion ® - a Drake proprietary interactive testing and evaluation system which accurately measures an individual's software application knowledge and skill level. Kryterion assesses three skill levels - beginner, intermediate, and advanced. These assessments precisely define the knowledge and competence of the candidate's computer skills.

Drake P3 ® - Drake P3 is a state-of-the-art behavior assessment and development technology.

Drake TeamWorks ® and Triage ® - Known as Drake TeamWorks ® in North America, and Triage ® in Europe and Asia Pacific, this system is a powerful management tool for determining:

• Leadership and operating styles
• Reasoning skills
• Style of handing conflict
• Personality traits
• The role one plays within a team
• Occupational preferences
• Behavioral competencies

Drake Skillassessor

Drake Skillassessor is a suite of computer-based skills assessment tools that measure skill levels of individuals.

Web@ssessor ®

The world's first Web-based fully customizable, easy authoring assessment and survey tool designed for Internet/Intranet use.

Drake can design, develop and deploy assessments, simply and easily, right from your desktop. Capable of operating in any language, on any subject, at anytime, this powerful program allows you to create and administer any customized test, evaluation or assessment via the Internet or an Intranet.

Reference Checking
Reference checking is viewed by Drake as an essential component of the screening process. Information gained by the consultant enables verification of personal facts provided by the candidate and ascertains strengths, weaknesses and work attitudes. Our consultants obtain a minimum of two references directly from past employers and, if possible, on a face-to-face basis. The reference information is added to all other data to provide an overall picture of the candidate's suitability to meet the client's needs.

Candidate Selection and Client Interviewing
Upon completion of our screening and appraisal process, the candidates who best meet the selection criteria will be identified by our consultants and referred to the client for consideration. The client will be provided with candidate resumes, test results and justification for the referral by our consultants. Interviews will be scheduled at times suitable for the client. Our consultant will coordinate and confirm the candidates' attendance at the agreed times. Interviews can be held on client premises, or using the local Drake office and interview rooms at no extra charge.

Client and Candidate Feedback
Our consultants will follow-up with each candidate after an interview to obtain feedback concerning the position and the interview. Our consultants are skilled in sourcing both positive and negative feedback from the candidate to ensure that the client will be provided with a person who truly wants the placement. Drake will provide the client with the candidates' feedback and seek feedback from you regarding the interviewed candidates. This data will be analyzed to ensure the best possible match for the client and the new employee.

Acceptance Confirmed
Drake will contact the successful candidate on the client's behalf to offer the position and discuss salary, start date and other relevant information. The client will be immediately informed of the candidate's acceptance. Unsuccessful candidates will be contacted by our consultants and provided with feedback on the selection process. The client will then commence its internal employment procedures with the selected candidate.

After Placement Service
The progress of each employee placed with the client will be monitored by our consultants for the duration of the guarantee period. Advice and assistance will be provided where necessary to ensure the client's complete satisfaction with Drake's recruitment and selection service.

Guarantee
Drake International's guarantee is to replace a candidate within a specified agreed upon period of time if their performance proves unsatisfactory.

PERMANENT / FULLTIME RECRUITMENT SOLUTIONS

Drake is a multi-national operation working with clients all over the world, in every type of business, to help them reach their goals. We consider it our duty to provide our clients with the right person for the right job - an employee who can adapt to change, who can meet and exceed expectations and who is ready to make a meaningful contribution to your organization. Our stringent screening and training process ensures that a client gets the perfect employee for the job.

Office

• Executive / Personal Assistants
• Business Managers
• Office Managers and Administrative Staff
• Customer Service
• Sales & Marketing Managers
• Sales Representatives
• Marketing Professionals
• Human Resource Professionals
• Operations Staff

Industrial

• General Contractors
• Supervisors

Information Technology

• Support and Help Desk
• IT Managers
• Technology Sales
• Logistics and Warehouse Personnel

Contact Center
Drake understands the Contact Center Market. Our specialty Contact Center Practice consists of industry experts who know contact centers and are able to develop solutions based on the unique needs of each client.

We supply all levels and functions of contact center staff, including:

• Directors
• Contact Center Managers
• Team Leaders / Supervisors
• Agents - Inbound / Outbound / Net
• Customer Service Representatives
• Schedulers
• Forecasters
• Support Staff
• IT Staff / Helpdesk

Creative Services
Drake understands the Creative Services market. Our expertise in this arena allows us to source and provide "best in class" talent to meet your needs.

• Graphic designers
• Copywriters
• PowerPoint Specialists
• Presentation / Proposal Specialists

Finance / Banking / Accounting
Drake understands the Financial market. Our total solution offering, which utilizes experts in the fields of Finance, Banking and Accounting, ensures that you get the most qualified financial candidates for your organization.

• Finance and Accounting Personnel
• Banking Personnel
• Data Entry / Spreadsheet Staff

Retail
Drake understands the Drake Retail market. Our speciality Retail Practice is managed by experts from the retail industry. Our total solution offering ensures that you get the best and most qualified retail candidates for your organization.

• Retail Executives and Managers: Head Office, District, Store
• Sales Associates and Store Support Associates
• Buying and Merchandising Management
• Visual Merchandising and Display Associates
• Event / Special Promotion and Product Launch Staff
• Warehousing, Inventory and Logistics Associates

Personal Selection by Design (PSD)
With Personal Selection by Design (PSD), you get the services you need, when you need them. This program is the result of a simple request from clients to create a comprehensive menu of hiring services that can be fully customized to meet specific needs. It allows you to customize and select services to suit your own specific needs and budget. By de-bundling our services, we're not only offering you a more flexible menu of services - we can offer them on an hourly, cost plus basis. The maximum cost savings at every stage of the hiring process. Benefits to your organization will include maximizing your cost savings, enhancing hiring efficiency and improving productivity.

Some of the services we provide as part of this program include:

• Generate ideal job profiles using our exclusive profiling technologies
• Creation of effective recruitment advertising strategies
• Provide telephone or resume screening support
• Gain valuable insight into potential candidates and current employees with our Drake TeamWorks® and Drake P3®
• Formulate appropriate behavior description interview questions
• Assist in panel interviews to enhance the interview process
• Development of accurate and current job salary surveys
• Help with follow-up employee assessments and performance assessments

Drake Executive
Drake Executive offers a flexible delivery process that ensures a recruitment service which results in the appointment of the highest quality candidate. The consultants at Drake Executive apply Behavioral Descriptive Interviewing Techniques to evaluate and select highly qualified executives on your behalf - ensuring your next hire is productive immediately.

Specializing in:

• Senior Executive
• Information & Technology (IT)
• Sales and Marketing
• Retail, Hospitality and Tourism
• Contact Center
• Operations
• Manufacturing, Building and Construction
• Finance & Accounting
• Administration
• Human Resources

WHY DRAKE?

Assessment Techniques
Drake Permanent / Fulltime Recruitment utilizes innovative assessment techniques that minimize the risk and cost of recruitment (Drake P3 ®). Drake has developed a range of accurate assessment and profiling methodologies to ensure any candidate recommended is an effective match to your position, both personally and professionally.

Experienced Consultants
Drake employs highly skilled and experienced consultants who understand your specific needs and offer complete personalized service.

Vast Candidate Database
Our vast candidate database and on-line computerized personnel search will allow us to effectively and promptly seek out ideal candidates to meet your needs.

Total HR Solution
Drake offers a complete HR solution that answers all of your recruitment needs and saves you valuable time in identifying suppliers.

Value-Added Options
Drake can offer the following value-added options:

• Preparation of position descriptions
• client panel interviews
• induction and training programs
• career and succession planning
• formulating performance objectives and appraisal techniques
• salary surveys and exit interviews

Re-contacting Hired Applicants
Clients may be reluctant to turn to a permanent recruitment service out of concern that the service may, at a later date, re-contact a hired applicant with the intention of placing them again with another company. At Drake our Creed specifies that we will not work with an employee we have placed in a position within one year of placement, unless the applicant has first indicated they have formally resigned or are looking for a change from their present position. We do not recruit (head-hunt) candidates from our clients.

False Advertising
The Drake Creed, a code of ethics by which Drake has conducted business since conception, specifically prohibits the use of any advertising which could be construed as false or misleading.

CONTACT US

 
Drake Executive

North America:	executive.na@drakeintl.com
Europe:	executive.uk@drakeintl.com
AsiaPacific:	executive.au@drakeintl.com
South Africa:	executive.za@drakeintl.com

To submit a resume, please visit our Job Section.