TEMPORARY / FLEXIBLE / CONTRACT STAFFING

CONTENTS:

• Overview
• Benefits of Drake Temporary Staffing
• Our Process
• Temporary Help Solutions
• Office
• Industrial
• Drake Medox
• Contact Center
• Creative Services
• Finance / Banking / Accounting
• Retail
• Payrolling / Paychequeing
• On-Sites
• Our Temporary Employees
• Why Drake?
• Contact Us

OVERVIEW

Drake's temporary / flexible / contract staffing solutions for maximum productivity...and profits!

The ebb and flow of today's business world often results in a high level of uncertainty and unnecessary costs in HR planning. When to staff up? When to cut back? An inaccurate calculation can have a real effect on operating expenses and bottom line results.

Using innovative technology and the most experienced team of recruitment professionals, Drake can assist your company to identify the most cost-effective levels of temporary and permanent staffing and improve productivity through our resource planning strategies.

At Drake, we take the concept of partnership with our clients seriously. More than simply searching for potential employees; Drake works closely with each client to develop human resources strategies to make the organization more productive, competitive and profitable.

Temporary employees on assignment with the client is the foundation of both of our businesses. Drake is committed to our temporary employees by providing them with skills, training, reward and recognition, and in some countries, an optional comprehensive medical, dental and life insurance program.

Drake Flexible Staffing has helped our clients around the world reduce overheads, and increase profits and productivity through responsive, innovative flexible staffing solutions. Our approach to developing each flexible staffing program is unique to each client's specific business. As such, our solutions come in many shapes and sizes, including:

• Temporary staff to handle peak workloads, special projects, and cover employee absences
• Outsourcing and project management of non-core functions which allows companies to focus on their core businesses, and control non-core business expenses
• Payrolling and paychequing solutions, which effectively take temporary and permanent staff off the company payroll and put them onto Drake's payroll

Each Drake flexible staffing solution shares several critical qualities: it will be fulfilled rapidly and accurately with qualified, professional people, and it will be backed by our total satisfaction or replacement guarantee.

"You will never pay more for our service than you believe to be its ultimate value. Should our services not meet your expectations fully, you have the right to establish the final price."
R.W. Pollock, Chairman and Founder

Companies often staff for peak workloads. When their workload declines, employers are unable to utilize their employees' time effectively. Productivity will inevitably decline, accompanied by lower profits and greater cost inefficiency.

Productivity is achieved by hiring only those core employees required for the period of the lowest workload. By utilizing Drake Flexible Staffing temporary staff, organizations are best positioned to handle increased workloads or peak periods of activity. Flexible staffing controls salary overheads, reduces operational costs, increases productivity and improves profitability.

Drake's Flexible Staffing solutions deliver temporary personnel matched precisely to your needs.

BENEFITS OF DRAKE FLEXIBLE STAFFING

Clients do not use Drake Flexible Staffing simply for the features of our service, but for the benefits we provide.

Examples of the benefits Drake clients seek from our service include:

• reduced overheads
• increased productivity
• greater flexibility in labor hour usage
• increased profits
• access to skills when needed
• immediate and reliable availability of staff
• minimized risk
• convenience / time saving

OUR PROCESS

A Drake consultant, a highly skilled professional, is assigned to each client to provide complete personalized service. Our consultants quickly and thoroughly understand the organization's hiring needs, using Drake's proprietary job analysis systems.

Recruitment
Drake Flexible Staffing has experienced Consultants and a reputation which draws a large number of high calibre applicants. We are able to fill each client's order, quickly and efficiently, resulting in the client being able to get their work done with an appropriately qualified temporary worker.

Initial Screening
Drake consultants conduct a telephone pre-screening of work experience and skills prior to personal interview to determine skill sets and reasons for seeking temporary work.

Testing and Assessment
All applicants are tested for computer skills, general proficiency skills, word fluency, arithmetic and logic skills. All applicants are profiled for behavioral patterns, attitude, energy levels, motivation and communication styles. Suitability and ability to cope with the demands of temporary work are measured and analyzed.

ADEX ®

Adex ® is a recruitment system unique to Drake which provides all the information necessary about the temporary's skills, ability, attitude and track record.

Kryterion ®

Kryterion ® is a state of the art computer based assessment package. It measures an applicant's knowledge of the latest word processing, spreadsheet and database packages at three levels: beginner, intermediate and advanced. The applicant is assessed in the package itself and is required to use the actual commands to be graded. There is also a series of multiple choice questions.

Drake P3 ®

Drake P3 is a state-of-the-art behavior assessment and development technology.

Structured Interview Process
Each applicant is interviewed by an experienced Consultant. All applicants are probed on prior work experience, skills, interests and general work preferences.

Behavioral Descriptive Interviewing techniques will use specific examples from an applicant's past work experience to ascertain work skills and behaviors. This method is more accurate than traditional interview methods as it relies on past events to determine future performance.

Reference Checking
Previous employers of all of our temporary staff are contacted to obtain a reference. We secure a minimum of one verbal reference check rather than relying solely on written references.

References are obtained and thoroughly checked for confirmation of work history, work performance, attitude, punctuality, attendance, and re-hire status.

TEMPORARY HELP SOLUTIONS

Drake Flexible Staffing provides a wide range of office, industrial, healthcare and specialty personnel to assist our clients to cover:

• Existing employee absences
• Peak workloads
• Special projects

OFFICE

• Administrative / Clerical Staff
• Secretarial Support
• Telemarketing
• Personal Assistants
• Data Entry
• Customer Service
• Information Technology (IT)

INDUSTRIAL

• General Laborers
• Manufacturing
• Stock Take / Inventory Management

DRAKE MEDOX

• Drake's Medox division has established a reputation for providing quality health services to private individuals, government programs and institutions. Medox is committed to providing the highest quality health care available.
• Registered Nurses (RNs), Registered Practical Nurses (RPNs)
• Personal Support Workers
• Medical Secretaries; Administration and Clerical
• Palliative, Infant/Child, Personal & Respite Care
• Special Needs - both for children and adults who are mentally challenged

Click here to go directly to Drake Medox New Zealand.

CONTACT CENTER

Drake understands the Contact Center market. Our specialty Contact Center Practice consists of industry experts who know contact centers and are able to develop solutions based on the unique needs of each client.

• Directors
• Center Managers
• Team Leaders / Supervisors
• Agents - Inbound / Outbound / Net
• Customer Service Representatives
• Schedulers
• Forecasters
• Support Staff
• IT Staff / Helpdesk

CREATIVE SERVICES

Drake understands the Creative Services market. Our expertise in this arena allows us to source and provide "best in class" talent to meet your needs.

• Graphic designers
• Copywriters
• PowerPoint Specialists
• Presentation / Proposal Specialists

FINANCE / BANKING / ACCOUNTING

Drake understands the Financial market. Our total solution offering, which utilizes experts in the fields of Finance, Banking and Accounting, ensures that you get the most qualified financial candidates for your organization.

• Finance and Accounting Personnel
• Banking Personnel
• Data Entry / Spreadsheet Staff

RETAIL

Drake understands the Retail market. Our speciality Retail Practice is managed by experts from the retail industry. Our total solution offering ensures that you get the best and most qualified retail candidates for your organization.

• Sales Associates / Store Support Associates
• Event / Special Promotion / Product Launch Associates
• Warehousing / Inventory / Logistics
• Retail Managers - Head Office / District / Store
• Visual Merchandising & Display Associates
• Buying & Merchandising Management

PAYROLLING/PAYCHEQUEING SOLUTIONS

Payrolling or employee leasing is the process of managing the payroll of casual staff on behalf of an organization by transferring them to the Drake payroll. Organizations only pay for the person's productivity during their assignment and all fringe costs are absorbed by Drake. Payrolling provides organizations with a flexible staffing platform.

ON-SITES

Drake has been providing totally integrated outsourcing solutions for over 46 years to companies in all industries worldwide. On-Site Management allows Drake to focus on the concepts of productivity gains for each client and allows them to focus on their core business.

OUR TEMPORARY EMPLOYEES

Assessment & Training
Drake Temporary / Flexible Staffing utilizes the resources of Drake Training to provide accredited training to our temporary workers in the latest word processing, spreadsheet, database and desk top publishing packages. Our comprehensive testing, assessment, and profiling systems together with our recruitment process guarantee the best candidate for your organization. We thoroughly screen and assess all of our temporary employees to ensure they will add immediate value to your operation

For more information on our Training Programs Click Here

For more information on our Assessment Programs Click Here

Performance Awards
Drake Temporary / Flexible Staffing provides a range of awards for our temporary staff who provide excellent service to our clients, e.g. Temporary of the Month, Temporary of the Year. These Performance Awards motivate employees to obtain higher standards in assisting clients.

Retention Programs
Drake has dedicated retention consultants to ensure our temporaries remain loyal to Drake Flexible Staffing. We offer training and other added value to source and retain the best people in the market. Our retention programs encourage "Career" temporaries who are available on a long term basis. These "career employees" are professional, offer continuity, and are aware of client requirements and expectations.

WHY DRAKE?

Quality - ISO 9002 Accreditation - in North America and Australia.

Drake Flexible Staffing has Third Party ISO 9002 Quality Assurance Accreditation in North America and Australia.

Clients can be assured they are dealing with a reliable, consistent service provider and are guaranteed quality of service.

Response Times
Drake Temporary / Flexible Staffing will phone a client within 30 minutes of an order for a same day start to advise on the status of the order.

Quality - Quality Assurance Cards
Each client is given a feedback form to fill out for each temporary staff person on assignment. This enables Drake to monitor the quality of our service to more accurately match temporary staff performance to the client need. It also helps us reward outstanding performance of our temporary staff.

Major Projects Experience
Drake has hands-on practical experience in managing major staffing projects and achieving client objectives. This staffing experience results in greater trust in the business partnership and a guaranteed outcome of success. We can advise clients on achieving a higher level of productivity and profitability.

Management Reporting
Drake can produce a comprehensive range of management reports to meet the information needs of our clients. The reports can be on the basis of hours used, billings, skill classifications used, business unit usage, frequency of need, duration of need, etc. Reporting can be on a weekly, monthly or quarterly basis.

Stability - Over 40 Years of International Experience
Drake Temporary / Flexible Staffing has over 40 years experience in supplying temporary staff to clients. Our clients can rest knowing that they are dealing with an experienced organization whose systems and procedures have been developed and perfected over the years based on our objective of achieving excellence in our service to our clients.

Total Solution - Full Range of Drake Services and Technologies
Drake Temporary / Flexible Staffing is part of the Drake International group of companies and offers a full range of human resource and productivity solutions. We are able to provide a comprehensive human resource solution to maximize our clients' productivity and profitability. Drake International - truly a "one-stop" human resources company.

Code of Ethics
Our Code of Ethics is a written statement of the ethical standards followed by Drake Temporary / Flexible Staffing in relation to Applicants and Clients. It represents our commitment of service.

Drake's Value Bond

"You will never pay more for our service than you believe to be its ultimate value. Should our services not meet your expectations fully, you have the right to establish the final price."
R.W. Pollock, Chairman and Founder

CONTACT US

To submit a resume, please visit our Job Section.